Author Archives: ClientNetAge

6 Steps To Managing a Franchisee’s Non-Performance

By treating non-performance as an opportunity for growth rather than just a problem, franchisors can build stronger, more resilient franchise networks. Non-performance is not always a franchisee-only issue—it can also highlight gaps in the franchisor’s support structure. Assess whether the onboarding, training, and ongoing support programs need improvement to prevent similar issues in the future. […]

Why Brick-and-Mortar Retail Will Never Get Old!

In an era where online shopping is at our fingertips, it’s easy to assume that brick-and-mortar retail is on the decline. But despite the rise of e-commerce, physical stores continue to thrive. Why? Because they offer something that no online experience can fully replicate—the ability to engage all six senses. Yes, six. Beyond just sight, […]

Understanding Fees in Franchising and Achieving Return on Investment in South Africa

Franchising can be a lucrative business model for entrepreneurs looking to expand their brand and for individuals seeking to invest in a proven business concept. However, understanding the fees involved and the timeline for achieving a return on investment (ROI) is critical for success. This document provides an overview of the fees associated with franchising […]

Identifying a Successful Franchisor

When exploring the world of franchising, one might encounter numerous successful businesses. However, truly exceptional franchisors are rare. Building a strong national brand requires a brilliant, highly engaged franchisor. The True Nature of Franchising If a franchisee were to ask a franchisor, “What business are you in?” how would the franchisor respond? Would he/she talk […]

Why Paying Franchise Royalty Fees is Essential for a Thriving Franchise Network

When joining a franchise, one of the key financial commitments franchisees must make is the ongoing royalty fee. A franchise that does not charge royalty fees cannot provide the essential services needed for long-term success. Without a steady revenue stream, franchisors may lack the resources to support franchisees effectively, offer marketing assistance, or invest in […]